Faqs

FAQs

Store

Yes, we have one store located at 2486-88 Webster Avenue in the Bronx, New York. It has been family-owned and operated since 1959. We are open Monday through Saturday from 9:30 am until 4:00 pm. You can learn more about our store and its history on our Our Store page.

Sure. You can find an interactive map and get directions on our Contact Us page.

Orders

Orders can be placed online or over the phone, at (718) 367-9589 We accept all major credit cards, Paypal, and money orders.

Detailed information about our shipping and returns policies can be found on our Shipping & Returns page.

Yes! We can ship your online orders anywhere in the world including Canada, Mexico, South America, The Caribbean, Europe, Africa, Asia, Australia, and, of course, anywhere in the United States. For more detailed information about our shipping policies please check out our Shipping & Returns page.

Products

Our trusted products are manufactured using the same exacting methods and proven formulas, developed over the last 60 years, assuring your complete satisfaction. As with any spiritual product however the most important ingredient is the faith and confidence of the user. If you place your full faith and belief in our products we are confident you will be pleased with the results of your spiritual journey. We welcome any feedback you may have regarding our products.

We have a full staff of experienced and knowledgable spiritual advisors on staff who offer a wide range of services from spiritual readings (in person, over the phone, or via skype) to custom candle and spiritual work. If you need any help answering any questions you may have regarding our products or how to use them most effectively our staff is at your disposal. Please call or email us for more information.

If you have questions, comments, or concerns about our merchandise or store policies, please go to the Contact Us page of our website and complete and send our inquiry form. You can also email our support department at info@originalbotanica.com.

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